FREE SHIPPING ON ORDERS OVER 49€ (IT)
Terms & Conditions
Last updated: 05/07/2026
These Terms & Conditions govern purchases made through www.630matcha.com. By placing an order on our website, you agree to the terms applicable to your purchase.
1. Company Information
This website is operated by:
MAJO Wellness S.r.l.
Registered Office: Via Cerva 18, 20121 Milan (MI), Italy
VAT Number: IT14772840964
Customer Support: hello@630matcha.com
Website: www.630matcha.com
MAJO Wellness S.r.l. operates the 6:30am Matcha brand and is responsible for online sales.
2. Products
6:30am offers Japanese matcha, preparation accessories, gift sets and related products.
We make every reasonable effort to ensure that product descriptions, images, specifications and availability are accurate.
As matcha is a natural agricultural product, minor variations in colour, aroma and flavour may occur between harvests and batches.
These natural characteristics do not affect customers' statutory rights concerning products that do not conform to their description or the sales contract.
All products are subject to availability.
3. Prices and Taxes
Prices are displayed in the currency indicated on the website.
For consumer orders, prices include applicable taxes where required by law.
Any additional shipping costs or charges payable to us will be displayed before the customer confirms the order.
For deliveries outside the European Union, customs duties, import taxes and clearance fees may apply.
Where these charges are not included in the amount collected at checkout, they may be payable by the recipient and will be communicated in accordance with applicable pre-contractual information requirements.
We reserve the right to modify prices without prior notice. Changes will not affect orders already accepted.
4. Orders and Payments
Customers must provide accurate and complete information when placing an order.
Before completing checkout, customers can review their order details and correct errors.
Payment is made through the secure payment methods available on our website.
By confirming a purchase, the customer submits an order involving an obligation to pay.
An order acknowledgement will be sent electronically.
The sales contract is concluded when the order is accepted by MAJO Wellness S.r.l., as communicated through an order confirmation or other express acceptance.
If we cannot accept an order, we will inform the customer and refund any payment already collected for the unavailable products.
5. Shipping and Delivery
We ship to supported destinations across Europe and internationally.
Shipping methods, costs and estimated delivery times vary depending on the destination and the delivery options available at checkout.
Customers can review applicable shipping charges before confirming their order.
Unless another delivery period has been agreed, delivery will take place within the period required by applicable consumer law.
Delivery times may be affected by customs procedures, transport disruptions or other circumstances beyond our reasonable control.
We remain responsible for delivery in accordance with applicable consumer protection law.
Please refer to our Shipping & Returns Policy for further details.
6. Right of Withdrawal
Consumers purchasing online generally have the right to withdraw from their purchase within 14 days of receiving the goods, without providing a reason, subject to applicable legal exceptions.
To exercise this right, customers must notify us of their decision through a clear statement.
Email: hello@630matcha.com
The notification must be sent before the withdrawal period expires.
Customers may use the model withdrawal form provided below, but its use is not mandatory.
Certain products may be excluded from the right of withdrawal, including goods liable to deteriorate or expire rapidly, or sealed goods unsuitable for return for health protection or hygiene reasons once unsealed, where the legal conditions for the relevant exception are met.
Food products are not automatically excluded from withdrawal solely because they are food products.
Any applicable exception will be communicated before purchase.
These exceptions do not affect statutory rights relating to defective or non-conforming goods.
7. Returns and Refunds
When a customer validly exercises the right of withdrawal, returned products must be sent back within 14 days of notifying us.
The customer is responsible for the direct cost of return shipping, unless otherwise stated or required by law.
Refunds will be processed within 14 days after receiving the withdrawal notification.
Where permitted by law, we may withhold reimbursement until the returned products are received or proof of return shipment is provided.
Refunds include the original standard delivery cost where required by law. Additional charges for premium delivery services are not refundable beyond the least expensive standard delivery offered.
Refunds will be made using the original payment method unless otherwise expressly agreed, without additional refund fees for the customer.
Customers may be responsible for a reduction in value resulting from handling beyond what is necessary to inspect the goods.
For further information, please consult our Shipping & Returns Policy.
8. Damaged or Non-Conforming Products
If a product arrives damaged, incorrect or does not conform to its description, please contact us at:
Include your order number and a description of the issue. Photographs may help us assess the situation.
Customers retain all rights under applicable consumer protection legislation, including the legal guarantee of conformity.
Depending on the circumstances and applicable law, remedies may include repair, replacement, a price reduction or a refund.
Nothing in these Terms limits mandatory statutory consumer rights.
9. Product Storage and Use
Matcha should be stored in a cool, dry place away from direct sunlight, heat and humidity.
Once opened, reseal the pouch tightly after each use or transfer the powder to an appropriate airtight container, such as the 6:30am refillable canister.
For optimal freshness, we recommend storing matcha in an airtight container in the refrigerator, protected from moisture and strong odours, and consuming it within three months of opening.
Always follow the product's packaging instructions and best-before date.
10. Promotions and Discount Codes
Promotional offers and discount codes may be subject to specific conditions, including validity periods, minimum order values or product exclusions.
Discounts cannot be combined unless expressly stated.
Promotions do not affect customers' mandatory consumer rights.
11. Intellectual Property
All website content, including text, photographs, graphics, logos, designs, videos and product-related materials, belongs to MAJO Wellness S.r.l. or the respective rights holders.
Unauthorised commercial use or reproduction is prohibited unless permitted by law or expressly authorised.
12. Limitation of Liability
We make reasonable efforts to ensure the website operates properly and that information is accurate.
However, we cannot guarantee uninterrupted access or the absence of all technical errors.
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by applicable law.
13. Privacy
Personal information collected through the website is processed in accordance with our Privacy Policy and applicable data protection legislation.
Please consult our Privacy Policy for further information.
14. Applicable Law
These Terms & Conditions are governed by Italian law.
However, this choice of law does not deprive consumers of mandatory protections applicable under the law of their country of habitual residence, where required by applicable law.
Disputes shall be handled by the competent courts determined under applicable legislation, including mandatory consumer jurisdiction rules.
15. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our services or applicable legislation.
The version applicable to an order is the version made available at the time the order was placed.
16. Contact
For any questions regarding an order or these Terms & Conditions, please write us at hello@630matcha.com.